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Privacy Policy

Privacy Policy
Henderson Media Services Limited does not disclose buyers' information to third parties other
than when order details are processed as part of the order fulfilment. In
this case, the third party will not disclose any of the details to any other
third party.

Cookies are used on this shopping site to keep track of the contents of your
shopping cart, to store delivery addresses if the address book is used and
to store your details if you select the 'Remember Me' Option. They are also
used after you have logged on as part of that process. You can turn off
cookies within your browser by going to 'Tools | Internet Options | Privacy'
(in Internet Explorer) and selecting to block cookies. If you turn off
cookies, you will be unable to place orders or benefit from the other
features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy Selling Directive
Your rights to return goods are protected

You are entitled to cancel your order and return the goods within 7 working
days for a full refund, including the cost of delivery. Do this by
contacting us by email or telephone and quoting the order number supplied to
you. Your refund will be paid within 30 days. You are responsible for the
cost and risk of loss or damage when returning the goods, so you should take
out enough postal insurance to cover their value. This cancellation policy
does not affect your rights when we are at fault - for example, if goods are
faulty or misdescribed.

Any goods returned should be in saleable condition as previously mentioned.
Items will not be accepted if they are opened or out of their original

These terms apply to your order. We may change our terms and conditions at
any time, so please do not assume that the same terms will apply in the

None of these terms affect your legal rights and these are not diminished in
any way. If any term is held to be invalid under any applicable statute or
rule of law, that term is automatically omitted from the terms to minimum
extent necessary to comply with the law and without affecting the validity
or enforceability of the remainder.